Tom Hill Boutique Wellness Resort Phu Quoc

From positive I would list the view from the hotel (not the room), infinity pool and good variety of food at breakfest.

The service at this hotel is terrible, and the most disappointing part is the reception—they seem completely uninterested in working. I spent 10 nights here and still have no idea how the shuttle to the beach works, nor did I receive any clear information about the restaurant or the spa.The biggest concern is safety. Upon arrival, we discovered that the inner door between our room and the neighboring one couldn’t be locked. According to other guests’ reviews, there had already been incidents of money being stolen. Despite multiple requests to the reception, nothing was done to address the issue.Additionally, if you have kids or are afraid of dogs, be cautious—the road from the main street to the hotel is poorly lit and full of stray dogs. While they are not aggressive, they tend to bark at people.

The hotel had a cool pool.

Breakfast is boring, of the same type, if you do not eat pork, then it will be difficult for you to have breakfast. When we stayed at the hotel, there was only one chicken.

Tom Hill Resort Phu Quoc exceeded all our expectations! Nestled on a hill, it offers stunning sunset views and a relaxing infinity pool. The location is perfect—just a 5-minute walk from the bustling main street with its bars, restaurants, and massage salons—yet the resort itself is peaceful, surrounded by nature, where you wake up to the sound of birds singing.The daily walk up and down the hill was a great free workout! The staff were incredibly attentive, and the breakfast was delicious and varied every morning. We also loved the free pool table on the terrace—a perfect spot to unwind in the evening.If you’re looking for a tranquil getaway with easy access to all the local attractions, this is the place to stay. Highly recommended!

Silent location with a great sunset view. Clean and conformable rooms. Responsive and pleasant staff. It's possible to rent a motorbike directly in the resort with a good price. They have good enough breakfast and lunch/dinner options. The territory of the resort is very beautiful.

We tried massage at their spa, but it was very deep and painful. I guess it's a common problem of the most spa of Vietnam.

Pool. The bed was large. The lady who served the welcome drinks was wonderful. The staff tried their best to help us with our situation. But it was discouraging nonetheless.

They did not have our booking which we made through Booking.com Because they did not have our booking, they could only offer us accommodations for 1 night. We cut our holiday short and returned home to Hanoi. This was very disappointing. *I also tried to connect with Booking.com and this was incredibly challenging. Eventually, someone emailed me from Booking.com and asked for my confirmation # etc. I responded and I never heard back from them.

The breakfast was of a very high quality with lots of options to suit everyone's tastes. The rooms were kept very clean. They hotel hostest a really fun NYE party. The buffet was delicious and the staff were really accommodating and fun. It is only a short walk to many excellent places to eat and about a 15 minute walk to a gorgeous beach.

Although it is not currently very crowded, it gives a glimpse of the past as a four-star hotel. It can be seen that even now, all the staff are doing their best to save the hotel. In order to solve the problems written in the review, they provided a quick vehicle pickup service and replaced the safe. The price was low, and as a genius member of the Booking.com, I benefited from early check-in, late check-out, and room upgrade, my satisfaction increased. In particular, I was very grateful to receive a birthday cake for my companion. I recommend this hotel if you are looking for a friendly, cost-effective four-star boutique hotel near tourist attractions. In particular, the kindness of the staff and the condition of the room are good.

It has all the facilities that a four-star hotel can have, but it is not in a state of activation.

I recently stayed at Tom Hill Boutique Resort and Spa and had a great experience. The location is quite central, perched on a hill, offering spectacular sunset views. The staff were incredibly helpful, providing support via WhatsApp which made communication very convenient.The buffet, though not extensive, was good and had a cozy atmosphere. The swimming pool was exceptionally clean, and the fresh morning air added a refreshing start to the day. A special highlight was their accommodation of our late flight by offering a late check-out, which was much appreciated.Although my stay was just for a day, it was absolutely worth it. Highly recommended!

Nestled in a quiet, central part of the island, making it perfect for those who want to relax away from the busy tourist areas. One of the highlights is the beautiful pool – clean, spacious, and ideal for lounging all day. The young and friendly staff are incredibly helpful and go out of their way to ensure guests have a pleasant stay. Even though the resort isn’t directly by the beach, the staff is more than happy to arrange transportation to and from the shore, which adds great convenience.This eco-green hotel is also committed to sustainability, with eco-friendly facilities that make it stand out. There are plenty of restaurants nearby, giving guests a range of dining options without needing to travel far. If you’re looking for a peaceful retreat with excellent service and a focus on environmental responsibility, Tom Hill Resort Phu Quốc is an excellent choice.

Not close to the beach .. hiih J/K

The breakfast was good, a good variety of food was on offer. The location was a bit far from the main street and is located on a hill, so you need to be in good physical health to manage this walk to and from the main road. The pool is big and clean.

A transport option between the hotel and the main road would be a bonus.

pool

location

It’s Location

Superb